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The answer to your question is perhaps already on our FAQ list,
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Our error messages are generally made up of an X-123 code. Whenever possible, please report this error code in your message. If you come accross an abnormal message which seems to have been written in an extraterrestrial language, don't hesitate to copy-paste it and we will take care of it ASAP! :)

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If it's to send us chocolates, don't hesitate: our address is on the left!

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Onys SA

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You can contact us by phone or in writing:

+41 22 860 16 66
Onys SA
Route de Jussy 2
1225 Chêne-Bourg
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